Sample Feedback Rollout Email – Quokkahr

Introducing your team to Quokka Feedback

Below is an email that you can use to introduce your team to Quokka Feedback and why it is important. You can change the information in the email to align with your team’s launch, but make sure to answer three things in your launch email:

What you are doing (Launching Quokka)
Why you are doing it (To provide continuous feedback to your employees in between review cycles)
Your expectations for the team (Create your account and share feedback)

Hi Team,

This year, we’re going to be rolling out an employee-centric model of performance management through Quokka that focuses on helping create a culture of continuous praise and feedback.

Quokka offers a real-time feedback tool to help build a culture of continuous feedback all year long for [COMPANY]. You can use the tool to give public praise or private feedback to anyone at the company. The Feedback tool also integrates with Slack and Gmail/Outlook, so you can give feedback directly from your email or Slack.

We want to ensure that the only time you are getting feedback isn’t during a performance review. Using this tool will ensure that there is a continuous feedback loop and then when it comes time to complete performance reviews, you will have plenty of context to make those as seamless as possible. There should never be a surprise during the performance review.

Here’s how we will be using the Feedback tool:

Giving Public Praise:

To thank someone for going above and beyond
To publicly recognize someone for their hard work
To give the rest of the company insight into someone’s hard work on a specific project/task

Giving Private Feedback:

To give direct feedback to an employee about something they can improve upon
To provide actionable feedback following a meeting
To help an employee develop in a specific area

Giving Feedback Directly to a Manager:

To provide direct feedback to an employee’s manager after working closely with them on a project
To give managers insight into how their direct reports are performing
To let a manager know that one of their employees is doing a great job

Requesting Feedback:

You should request feedback as often as possible to ensure that you have transparency into the work you are doing
You should request feedback when you are working closely with colleagues on a project
You should request feedback from your manager

We’ll share more about the Feedback process in the coming weeks, but for now join our new #____ channel in Slack to start seeing and sharing public feedback.

If you have any questions about Quokka or giving feedback within Quokka please reach out to me or your manager.

Best,

XXX